Wolverhampton & Dudley – Healthcare Professionals

WMAS was appointed as the PTS provider for Wolverhampton and Dudley area from October 2016. The service has been commissioned by Wolverhampton and Dudley CCGs. The majority of CCGs throughout the West Midlands are associates to this agreement.

What is included in the contract?

Patients who are registered with a GP in either Wolverhampton or Dudley CCG for journeys to healthcare appointments locally, throughout the West Midlands and further afield (e.g. specialist treatment)

Patients who are registered with a GP in any of the associate CCGs travelling to healthcare appointments at the following sites:

  • New Cross Hospital, Wolverhampton
  • Cannock Chase Hospital
  • West Park Rehabilitation Hospital
  • The Gem Centre
  • Russell’s Hall Hospital, Dudley
  • Guest Outpatients Centre
  • Corbett Outpatient Centre
  • and other sites including dialysis units

What is not included in the contract?

A number of hospitals in the area have separate arrangements. These include City and Sandwell General Hospitals and Birmingham & Midland Eye Centre. These have their own transport. Dudley & Walsall Mental Health Partnership is not covered by WMAS.

Black Country Partnership (mental ill-health), Queen Elizabeth Hospital, Good Hope Hospital, Heartlands Hospital and Solihull Hospital have services provided by WMAS; you will find more information on the dedicated pages on this website.

We do not take patients to private appointments, nor to routine GP appointments.

Are all patients included?

No. Patients will need to meet eligibility criteria set by the CCGs (in line with DoH guidance). PTS is for those with a clinical need. Patients should be encouraged to use their own/public transport or travel with friends or relatives.

Patients will be asked a number of questions to determine eligibility and ensure the right transport is allocated; this is why it is important they request transport, wherever possible.

How can I contact WMAS?

To make a new booking on behalf of a patient call 01384 679047 for Dudley or 01902 694999 for Wolverhampton.

To advise us that a patient is ready, register for our online service, or for general enquiries call 01384 679047 or email contactus@wmas.nhs.uk