Birmingham & Solihull – Healthcare Professionals

WMAS were appointed as the PTS provider for Birmingham, Sandwell & Solihull with effect from 1 May 2017. The service has been commissioned by the lead CCG – Birmingham & Solihull with many CCGs in the West Midlands ‘associates’ to this agreement.

What is included in the contract?

Patients who are registered with a GP in either of the four key CCGs for journeys to healthcare appointments throughout the region (see list below) and further afield (e.g. specialist treatment) and fall under Categories B, C or D in the support level matrix

Patients who are registered with a GP in any of the associate CCGs travelling to healthcare appointments at the following sites:

  • Birmingham Chest Clinic
  • Birmingham Women’s Hospital
  • Good Hope Hospital
  • Heartlands Hospital
  • Solihull Hospital
  • Royal Orthopaedic Hospital
  • Queen Elizabeth Hospital, Birmingham
  • Alexandra Hospital, Redditch ###
  • Kidderminster Hospital ###
  • Worcester Royal ###
  • West Midlands Rehabilitation Centre
  • Moor Green Hospital
  • Moseley Hall Hospital and other Mental Health treatment centres
  • and other sites including dialysis units

Note: Hospitals with a ### suffix are for residents of Birmingham, Sandwell & Solihull only.

GP Referrals

The new contract includes transport for some patients who have been seen by a GP and require transport to any NHS site for a same day assessment. Traditionally these patients have travelled on an emergency ambulance.

This is for referrals made via the Single Point of Access based at Moseley Hall Hospital, for patients registered with Birmingham Cross City, Birmingham South Central and Sandwell & West Birmingham CCGs

What is not included in the contract?

  • Patients travelling to City Hospital, Sandwell Hospital, Midland Eye Hospital, Russells Hall, New Cross, Walsall Manor and Black Country Partnership. These hospitals have separate arrangements with WMAS – please see the relevant pages
  • Patients travelling to Dudley and Walsall Mental Health Partnership. These hospitals have their own arrangements – contact them direct for details.
  • Patients travelling from outside the area into hospitals listed above for treatment. Please contact the relevant provider
  • Patients travelling to routine GP appointments or for private treatments
  • Patients requiring an emergency ambulance (Category A) or able to use private or public transport (Category E)

Are all patients included?

No. Patients will need to meet eligibility criteria set by the CCG (in line with DoH guidance). PTS is for those with a clinical need. Patients should be encouraged to use their own / public transport or travel with friends or relatives.

Patients will be asked a number of questions to determine eligibility and ensure the right transport is allocated; this is why it is important they request transport, wherever possible.

How can I contact WMAS?

To make a new booking on behalf of a patient call 0345 200 6867

To advise us that a patient is ready, register for our online service, or make general enquiries call 0121 307 9118 or email here

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