How are we doing?

We are keen to hear about your transport experience – we use feedback to improve services to patients.

customer-satisfaction-512

You can complete a short survey here.

Or you can email ptsenquiries@wmas.nhs.uk

Or call us – please refer to the pages specific to your location.

We look forward to hearing from you!

4 comments

  1. Why is it that my father cannot an ambulance booked for himself without management approval, yet no management is ever available to approve? I get told daily that I should call the next morning to speak to management; when I call the next day I get told no management is in and I should call the next morning.

    I cannot believe there is no management to oversee the workforce, if that is a case that’s a clear process/escalation issue.

    Like

    1. Mr Chitti, where is your father having treatment? I will get local manager to review and contact you. Please provide a contact number

      Like

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